ORDER SUPPORT & QUERIES

How can we help you today?

Our Promise to You.

Every piece of KS Verse is managed directly from IIT Bhilai, and shipped from our premium warehouses in Hyderabad & Bhilai. We don't use bots or outsourced call centers. If something goes wrong with your order, my team and I fix it personally.

Kamalesh Swargam, Founder

We are genuinely sorry.

This isn't the experience we aim to provide. We have strict quality checks, but if a wrong or damaged piece slipped through, we take full responsibility and will resolve this immediately.

How would you like to lodge your complaint?

COMMON QUERIES

BEFORE YOU REACH OUT

Yes. We specialize in campus delivery. Just mention your Hostel Name and College Name in the address, and we ensure it reaches your security/reception.

We dispatch within 3-5 Working Days (Excluding Sale/Rush Hours). Most campus deliveries happen within 5-7 days via Delhivery, Xpressbees, Amazon Shipping, EKart, India Post & BlueDart.

Since every KS Verse product is custom-made on order, we do not offer general returns or exchanges. However, if you receive a product that is defective, wrong, or damaged, simply notify us within 48 hours of delivery with photos, and we will resolve it immediately.

Absolutely. We use 240+ GSM French Terry Cotton. Our prints are high-density, tested for 50+ washes. This is engineered luxury, not cheap merch.

Once shipped, you will receive a tracking link via SMS/WhatsApp and Email. You can also Login to check the current status of your order while it is being prepared.